o proofreading and formatting proposals
o copyediting contracts, manuscripts and training materials
o polishing the rough edges of correspondence
o desktop publishing; preparing presentations
o creating style sheets and templates
o interfacing professionally with your clients
o “running interference” for you
o managing projects
o coordinating all phases and benchmarking progress
o researching the Internet
o performing concierge services, planning travel and events
o maintaining appointments and schedules
o acting as a “sounding board”
o designing marketing tools for your business
o coordinating production of print materials
o recording and transcribing minutes of meetings